Revision history for App-OTRS-CreateTicket 1.16 2015-05-21 - Add option to add attachments to the created tickets. - Specified Encode::Locale as a dependency. 1.15 2015-04-22 - Bundle example webservice configuration file in dist. Previously I used an URL to the OTRS repo but they changed file names causing breakage. - Force ticket and article parameters to string in generated SOAP to prevent binary serialization in some circumstances. Thanks to TitovLab for reporting. Fixes Github issue #2. 1.14 2014-05-28 - Add --PendingTime option for pending states. This option takes a date in YYYY-MM-DDTHH:MM format, or a number, which is handled as the number of minutes from current time. 1.13 2013-11-13 - Add --TimeUnit option, which is required on some servers. Thanks to @jensoliver for reporting! Note that because of https://github.com/OTRS/otrs/pull/157 on OTRS systems, you might not be able to set it to '0'. 1.12 2013-10-09 - Improve @ARGV decoding, assume utf8. - Cosmetic dist impovements. 1.11 2013-02-28 - Decode @ARGV properly, arguments now can include non-ascii chars. 1.10 2013-02-27 - Switched to x.xx style version numbering as this is easier on CPAN. - Fixed source links. - Switched link to GenericTicketConnector.yml file to point to Github. 1.0.7 2012-12-24 - Specified minimum perl version to 5.8.7 to fix test failures. 1.0.6 2012-12-19 - Corrected POD UserLogin command line option. - Improved STDIN handling. - Closes file handle after reading body contents. 1.0.5 2012-08-29 - Added option to load ticket body from a file or from STDIN. 1.0.4 2012-08-28 - Make it work on perls < 5.16. 1.0.3 2012-08-28 - Fixed dependencies in dist.ini. 1.0.2 2012-08-28 - POD fix. Specified OTRS 3.1 as minimum version. 1.0.1 2012-08-28 - Initial version packaged for CPAN.